Privacy Notice

Last updated: October 27, 2026

This notice explains personal-information handling when you browse Avelloran at avelloran.com, order products or contact us. Hangzhou Baolixiong Technology Co., Ltd. operates the store and is the business you can contact about this notice.

Information involved

Depending on how you interact with us, information may include your name, contact details, billing and delivery address, account information, order and payment records, support messages, return evidence and content you choose to submit. Payment providers may process payment credentials directly; the records we receive depend on the provider and payment method.

The website and supporting services may receive IP addresses, device and browser details, referral information, pages viewed, shopping activity, approximate location and cookie or similar identifiers. Information comes from you, website interactions and providers involved in your transactions or the operation of the store.

Why information is used

We use relevant information to operate the store, process purchases and payment, arrange delivery, respond to questions, and handle returns and refunds. Other purposes may include security and fraud prevention, site performance, permitted marketing, recordkeeping, legal obligations and resolving disputes.

Service providers and disclosures

Shopify hosts our store and processes information about visits and purchases. Depending on the services involved, it may process information for us or for its own purposes. Its Consumer Privacy Policy explains its practices, and its privacy portal provides choices for information it controls.

Information may be shared with providers supporting ecommerce, payments, fulfillment, delivery, support, security, analytics and permitted marketing as needed for those services. Some providers act independently and describe their practices in their own notices. Information may also be disclosed to meet a lawful obligation, address fraud or protect legal rights where allowed by law.

Cookies, advertising and choices

Cookies and related technologies may support the cart, preferences, security, performance, analytics or advertising measurement, depending on enabled services and the features you use. Browser settings can limit or remove some technologies, but may affect shopping features and do not control every form of processing. Use any privacy controls available on the site or contact us for help.

Some advertising-related disclosures can constitute a sale, sharing or targeted advertising under applicable law, even without a payment for data. Where applicable, you may request an opt-out through available controls or by emailing service@avelloran.com. Applicable requirements concerning recognized opt-out signals remain binding.

Retention, security and international processing

Records are kept as reasonably needed for the relevant purpose, including fulfillment, support, accounting, fraud prevention and legal obligations. There is no single retention period for all records. No online system is completely secure; avoid sending passwords or full card details by email and keep account credentials private.

Our operator is in China. Shopify and other providers may process information in other countries, including outside your country of residence. Safeguards required by applicable law apply to such processing.

Your requests and communications preferences

Depending on applicable law, you may have rights to access, correct, delete or receive information; restrict or object to processing; withdraw consent; opt out of specified sharing or advertising; or appeal a decision. You may also have a right to complain to an authority. Contact service@avelloran.com with your request. An authorized agent may act where permitted. We may verify identity or authority as appropriate, without imposing unnecessary verification on opt-out requests, and will not unlawfully discriminate against you for exercising your rights.

Support replies within 1–2 business days; completing a privacy request follows applicable legal response periods, not that initial-response estimate. Promotional email can be stopped using its unsubscribe option. Necessary order, security and service communications may continue.

Children's information

Our shopping services are intended for adult purchasers, including parents and caregivers. Please do not provide unnecessary personal information about a child in messages, reviews or photographs. We do not knowingly collect children's information in violation of applicable law. If you believe a child has provided information improperly, contact us so we can review the matter and take appropriate action.

Other websites and updates

Independent websites and services have their own privacy notices. We may update this notice to reflect changes, date the revision and give further notice or obtain consent where required. Posting a notice is not itself consent to processing that requires consent.

Business and customer support

Avelloran is operated by Hangzhou Baolixiong Technology Co., Ltd.

Website: avelloran.com
Registered business address: Room 5013, Building 3, Zhihui Zhimen Center, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang, China
Email: service@avelloran.com
Phone: +86 571 8801 5499
Support hours: Monday–Friday, 9:00 a.m.–6:00 p.m., Beijing time (UTC+8)
Support response time: 1–2 business days.

The registered business address is not a return address. Contact us for authorization and the correct return destination before sending any item.